Open Position
Therapy Department Office Assistant
Department:
HWC- Therapy
Job Summary:
The Therapy Office Assistant provides administrative and clerical support to ensure efficient daily operations within the therapy department. This role includes greeting and assisting patients, scheduling appointments, managing phone communications, coordinating with providers and other departments, maintaining patient records, and processing referrals and prior authorizations. The assistant also supports billing processes, collects patient payments, generates reports, and maintains office equipment and supplies. Strong organizational, communication, and multitasking skills are essential to facilitate smooth patient flow and deliver excellent customer service.
